Options for Training & Consulting

FREE “Host to Host” Newsletter

Options for training and consulting

Access the full potential of workplace conversation with essential phrases and a winning attitude plus words to enrich any experience - for staff and guests.

Hospitality Ambassador Signature Training and Consultation
What's critical to your onsite communication success?

Executive Class -	choose refreshers in conversation or business writing (individuals or teams)
Ambassador Class -	increase confidence and boost verbal skills in English to extend corporate image and message (group sessions in any service department)
Ambassador Signature Class -	optimize current skills in conversation with sessions located at work site or relevant business and social networking, entertaining, tour sites

Targeted training plans vary with group size and content. Contact Helena for current quote. Programs delivered are based on:

• Assessment of needs and priorities to meet key departmental objectives
• Walk-through tour of the venue or planned event, and understanding of the unique aspects of the people, facility and service features to be considered

Sessions cover

• Ambassador attitude with focus on features and services of the venue or event
• Scenarios, questions, practice with feedback
• Specialized vocabulary and effective grammar and speech review

Participants share experiences, ask questions in a practical and engaging environment. Teams training together formulate strategies and find solutions to the most effective communication for the venue's goals or company vision.

More Hospitality Ambassador Programs or speaking presentations:

Words at Work:	The Business of Writing
Conversations to Go:	Maximize networking & social settings - for fun and profit
Online Personality Plus:	How to retain your personal touch with customers and colleagues, even when communicating at high speed and long distances.

Leave more than a smile - create a long lasting impression.

Design by Blue Mist